Shipping policy
Shipping Policy
Shipping Destinations
Orders are shipped to customers within the United States. At this time, Furvana Hub ships only within the United States.
Order Processing Time
Orders are typically processed within 1–2 business days, Monday–Friday, excluding weekends and holidays.
Orders placed after normal business hours may begin processing on the next business day.
Shipping Transit Time
Once your order ships, transit typically takes approximately 5–7 business days, depending on the destination and carrier.
Total Estimated Delivery Time
- Order Processing: 1–2 business days
- Shipping Transit: 5–7 business days
- Total Estimated Delivery: 6–9 business days
Please note that delivery times are estimates and may vary depending on the shipping destination, carrier, weather, holidays, or other circumstances beyond our control.
Shipping Costs
We offer free standard shipping on U.S. orders. There is no minimum purchase requirement for standard shipping.
Any applicable taxes will be calculated and displayed at checkout based on your shipping address.
Order Tracking
You will receive an order confirmation email after your order is successfully placed.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Shipping Delays
Occasional delivery delays may occur due to carrier volume, weather, holidays, incorrect or incomplete delivery information, or other circumstances beyond our control.
If your order has not arrived within a reasonable time after the estimated delivery period, please contact us. We will review the shipment status and assist you with the next steps.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors.
If you still cannot locate the package, contact us at support@furvanahub.store with your order number and tracking information so we can assist you.
Return Shipping Costs
Return shipping costs are generally the responsibility of the customer unless the item arrived damaged, defective, or incorrect.
For damaged, defective, or incorrect items, please contact us before returning the product. We will provide instructions and, where applicable, arrange an appropriate return shipping solution.
Contact
Furvana Hub
Email: support@furvanahub.store
Phone: +1 701-997-6600
Business Address: 1226 E 20th St, Los Angeles, CA 90011, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
We aim to respond to customer inquiries within 24 hours.